Last updated: 11 August 2026
Welcome to Zenviqo, operated by Zenviqo Ltd. These Terms & Conditions govern your use of our website, zenviqo.store, and your purchase of products from our online store.
By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.
1. About Us
Our store is operated by:
Zenviqo Ltd
Website: zenviqo.store
Email: miantalhazia2003@gmail.com
Business Address:
UNIT 32A 382 BIRMINGHAM ROAD
BROMSGROVE
UNITED KINGDOM
B61 0DD
2. Products
We sell shirts and other apparel products through our online store.
We make reasonable efforts to ensure that product descriptions, images, colours, sizes, and other information are accurate. However, colours may appear slightly different depending on your device or screen settings.
Product availability may change without notice.
3. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
After placing an order, you will normally receive an order confirmation by email. An order confirmation does not necessarily mean that your order has been accepted. We reserve the right to refuse or cancel an order where appropriate, including where there is an error in product information, pricing, availability, or suspected fraudulent activity.
If we cancel an order after payment has been received, the relevant payment will be refunded.
4. Prices and Payments
All product prices are displayed on our website at the time of purchase.
Prices may change from time to time without prior notice. Any change in price will not affect an order that has already been accepted.
Payments are processed through the payment methods made available at checkout. You must provide accurate and complete payment information when placing an order.
5. Shipping and Delivery
We will arrange delivery of your order using the shipping options available at checkout.
Estimated delivery times may vary depending on the destination, shipping method, carrier, and circumstances outside our control.
We are not responsible for delays caused by circumstances beyond our reasonable control, including carrier delays, severe weather, customs procedures, or other unforeseen events.
You are responsible for providing an accurate shipping address when placing your order.
6. Returns and Refunds
Returns, refunds, and exchanges are handled according to our Refund & Return Policy.
Before returning an item, please review our applicable return requirements and contact us if you need assistance.
Products may be subject to eligibility requirements, including condition, packaging, and the applicable return period.
Nothing in these Terms & Conditions affects your statutory consumer rights.
7. Product Care and Sizing
Customers are responsible for reviewing available size information and product descriptions before purchasing.
We recommend checking the size guide provided on the relevant product page where available.
Care instructions provided with products should be followed to help maintain the quality and appearance of the garment.
8. Website Use
You agree to use our website only for lawful purposes.
You must not:
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Use the website for fraudulent or unlawful activities
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Attempt to gain unauthorised access to our website or systems
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Interfere with the operation or security of the website
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Copy, reproduce, or misuse our website content without permission
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Use the website in a way that could damage our business or other users
9. Intellectual Property
Unless otherwise stated, the content of our website, including text, images, graphics, logos, product descriptions, designs, and other materials, is owned by or licensed to Zenviqo Ltd.
You may not reproduce, distribute, modify, publish, or commercially use our content without prior written permission, except where permitted by applicable law.
10. Third-Party Services
Our store may use third-party services, including payment providers, delivery companies, analytics services, and Shopify.
Third-party services may have their own terms and privacy policies. We are not responsible for the policies or practices of third-party services that are outside our control.
11. Website Availability
We aim to keep our website available and operating correctly, but we do not guarantee that the website will always be available, uninterrupted, or free from errors.
We may temporarily suspend, modify, or update the website where necessary for maintenance, security, improvements, or other operational reasons.
12. Limitation of Liability
To the extent permitted by applicable law, Zenviqo Ltd will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited, including applicable statutory consumer rights.
13. Events Outside Our Control
We will not be responsible for failure or delay in performing our obligations where the failure or delay results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, extreme weather, strikes, transport disruption, government restrictions, technical failures, or other unforeseen events.
14. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes are posted means that you accept the updated Terms & Conditions.
15. Governing Law
These Terms & Conditions are governed by the laws applicable in the United Kingdom, subject to any mandatory consumer protection rights that apply to you.
Nothing in these Terms affects your legal rights as a consumer.
16. Contact Us
If you have any questions about these Terms & Conditions, please contact us.
Zenviqo Ltd
Email: miantalhazia2003@gmail.com
Website: zenviqo.store
Business Address:
UNIT 32A 382 BIRMINGHAM ROAD
BROMSGROVE
UNITED KINGDOM
B61 0DD