Last updated: 11 August 2026
At Zenviqo, operated by Zenviqo Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our online store at zenviqo.store.
1. Information We Collect
When you visit our store, place an order, or contact us, we may collect information such as:
-
Your name
-
Billing and shipping address
-
Email address
-
Telephone number
-
Order and purchase details
-
Payment-related information
-
Device and browsing information
-
Information you provide when contacting customer support
We only collect information that is reasonably necessary to operate our store and provide our services.
2. How We Use Your Information
We may use your information to:
-
Process and fulfil your orders
-
Process payments
-
Arrange delivery of your purchases
-
Provide customer support
-
Communicate with you about your orders
-
Handle returns, refunds, and exchanges
-
Improve our website, products, and customer experience
-
Prevent fraud and protect the security of our store
-
Comply with applicable legal and regulatory requirements
-
Send marketing communications where you have provided appropriate consent
3. Payments
Payments made through our store may be processed by third-party payment providers. We do not normally receive or store your complete payment card details.
Payment providers process your information according to their own privacy policies and security practices.
4. Shopify
Our online store is hosted and operated using Shopify. Shopify provides the technology that allows us to operate our online store, process orders, and provide eCommerce functionality.
Shopify may collect and process information in accordance with its own privacy practices.
5. Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand how visitors use our website, and improve the shopping experience.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some functionality of the website.
6. Sharing Your Information
We may share personal information with trusted third parties when necessary to operate our business, including:
-
Shopify and eCommerce service providers
-
Payment processors
-
Shipping and delivery providers
-
Technology and website service providers
-
Customer support providers
-
Professional advisers where necessary
-
Government authorities or law enforcement where legally required
We do not sell your personal information to third parties.
7. Marketing Communications
If you choose to receive promotional communications from us, we may use your email address to send information about products, offers, promotions, or updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the message or by contacting us.
8. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and meeting legal or regulatory obligations.
10. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
-
Request access to your personal information
-
Request correction of inaccurate information
-
Request deletion of your information in certain circumstances
-
Object to or restrict certain processing
-
Withdraw consent where processing is based on consent
-
Request a copy of certain personal information
To exercise your rights, please contact us using the details below.
11. Children's Privacy
Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps.
12. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.
Any updated version will be posted on this page with a revised "Last updated" date.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us.
Zenviqo Ltd
Website: zenviqo.store
Email: miantalhazia2003@gmail.com
Business Address:
UNIT 32A 382 BIRMINGHAM ROAD
BROMSGROVE
UNITED KINGDOM
B61 0DD